Customer Service

Customer Service

CUSTOMER SERVICE OFFICE

A DEDICATED TEAM BY YOUR SIDE
A team of specialized technicians assists the customer during all phases starting from installation, pass through operator’s training, until an after-sales service dedicated to the customized equipment.

TELESERVICE

WORLDWIDE REAL-TIME SUPPORT
Iron's equipments are equipped with self-diagnostic and teleservice systems, enabling remote connection and allowing real-time resolution of any software issues.

ON SITE TECHNICAL INTERVENTIONS

On-site interventions are carried out by our specialized technicians who analyse and agree with the customer on the best possible solution within 48 hours from the call.

MACCHINE E AUTOMAZIONI

SPARE PARTS SERVICE

100% IRON’S SPARE PARTS ARE AVAILABLE ON STOCK
The availability of spare parts in stock, useful for the maintenance of the systems, facilitates the speed of interventions.

TRAINING

OPERATOR’S TRAINING SERVICE
Training is the most important activity for the proper use of our equipment. In addition to the initial training, our technicians are available for specific extra courses to be organized at the customer's site, aimed to instructing new operators and also helping experienced operators to maximize the potential of Iron's systems.

RETROFIT

TO EXTEND EQUIPMENT’S LIFE
We provide a complete retrofit on all Iron’s equipment, in order to extend their lifecycle.

Iron's systems are used in a wide range of sectors, such as:

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AUTOMOTIVE

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HOUSEHOLD APPLIANCE

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FURNITURE
METAL FURNITURE
SHELVING

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BUILDING

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HOUSEHOLDS

Our Made in Italy is exported all over the world!

Via E. Fermi, 20 / Via Ungheresca Nord, 9 - 31010 Mareno di Piave (TV) IT
+39 0438 492390
ironinfo@iron.it
Società con unico socio
Capitale sociale € 100.000,00 i.v.
Registro Imprese TV – C.F. e P.IVA: IT04188760260
R.E.A. TV 330275
COD. MECC. TV 054072
Società con unico socio
Capitale sociale € 100.000,00 i.v.
Registro Imprese TV – C.F. e P.IVA: IT04188760260
R.E.A. TV 330275
COD. MECC. TV 054072

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