To remain on the crest of the wave of innovation, IRON has set up a department dedicated to research and development, backed by its founder and the staff who have gradual knowledge transfer over the years and can meet ever growing requirements for technological expertise.
New solutions such as structural-mechanical, electronic and electromechanical analysis of the control systems and management software with the aim of improving and facilitating the work of the operator as well as a full online tele-service that guarantees client assistance directly from IRON’s offices, have been tested (and proved) in a model known as IRON online.
Post sale service
The post sale service is without any doubt the highlight of IRON which, with its large number of machines sold worldwide in more than 40 years, is able to respond to customers with a technical intervention, whether mechanical or electronic, which does not exceed 48 hours time.
In addition, the assistance service "Teleservice" entrusted by the experience of highly skilled technicians is able to instantly diagnose the problem, offering by quick viewer the solution in real time.
Spare parts Office
A functional warehouse of spare parts, completes the need to escape as quickly as possible any request by a process of computerized management of inventories.
Over 90% of spare parts are available in stock.
Tradition, technology and quality
Since 1999, IRON use a Quality Management System (IRONQUALITY) with the belief that they can meet it more effectively the needs of its customers, IRON has always invested in research and development, and all the innovative solutions are always monitored by Our quality system that certifies the efficiency and execution process.
- Security doors
- Appliances (home and commercial)
- Automotive (structural and hot stamping)
- Office forniture
- Vending machine
- Water heaters
- Tool boxes and storage cabinets
- Commercial Refrigeration
- Electrical and other enclosures
- Medical equipment
- Shelves for large spaces
- Metallic coating
- Panels for ceilings
- Ceilings for LED lamps